FAQs

Q:  What is the difference between a pre-order and an online only product?

A: A pre-order has an arrival time in the future whereas an online only product is a Ready To Ship (RTS) item and will arrive much sooner than a pre-order.

 

Q: How does ESC handle returns on pre-ordered item?

A: You can shop with confidence knowing that we handle them the same as if you had purchased it in the store. See our return policy here.